How Sultan Gourmet took 1,200+ WhatsApp table bookings a month
A Khobar restaurant was juggling phone reservations with double-bookings. We moved table reservations fully to WhatsApp, cut no-shows, and automated post-visit Google review requests.
WhatsApp bookings/mo
double-bookings
5★ reviews/mo
The challenge
Sultan Gourmet took phone reservations during Friday rush and weekends. Double-bookings were common, the phone rang off the hook, and no one asked happy diners for a review. The owner wanted table bookings on WhatsApp without staff intervention.
Our solution
We built a WhatsApp booking flow for tables (party size, date, time), automatic confirmations, reminder messages, and post-visit review requests with a direct Google Maps link. A landing page for weekend offers captured Ramadan and Eid rush bookings.
The results
- 1,200+ table bookings/month via WhatsApp, zero staff calls
- Zero double-bookings — calendar is the single source of truth
- +88 new 5-star Google reviews every month
- Friday rush fill rate up from 61% to 96%
- Ramadan offer landing page drove 430 bookings in 30 days
Table bookings and Friday rush reservations are fully on WhatsApp now. No manual calls, no double bookings, and instant 5-star Google reviews sent after visits.
Services delivered
- WhatsApp table booking flow
- Automatic booking confirmations
- Reminder + no-show follow-up
- Post-visit review requests
- Ramadan/Eid offer landing page
- Missed-call text-back
Ready for results like these?
Book a free 30-minute demo and we'll map the system to your industry.
Book Your Free Demo
