Refund Policy
Last updated: September 10, 2026 — applies to all packages
1. Our 1-week refund guarantee
We stand behind our work. If you are not satisfied with the delivered website and automations, you may request a full refund of the one-time setup fee within 7 days (one week) of delivery — no questions asked.
To request a refund, contact us on WhatsApp or email within 7 days of the handover date. The refund is processed to your original payment method within 10 business days.
2. What qualifies for a refund
Any Starter, Growth, or Premium package setup fee, requested within 7 days of delivery.
The service must not have been modified, resold, or transferred to a third party.
3. What does not qualify
Monthly software fees for months already used are non-refundable.
Custom package fees are refundable only before work begins; once design or automation has started, the fee is non-refundable.
Refund requests made after 7 days of delivery are not eligible.
4. How to request
Message us on WhatsApp at 966568835564 or email info@waslaflows.com with your order ID and the reason for the request. We will confirm within 2 business days.
5. Cancellation of monthly subscription
You can cancel the SAR 450/month subscription at any time with 7 days' notice. Cancellation stops future billing. There are no penalties for cancellation.