How Al-Safwa achieved 100% missed-call recovery
A Jeddah legal advisory was missing client calls during court hours and losing consultations. We deployed missed-call text-back, AI WhatsApp intake, and booking — recovering every lost call.
missed-call recovery
consultations booked
client rating
The challenge
Al-Safwa's lawyers were in court during the day and missed client calls. Potential clients called, got no answer, and moved to the next firm. There was no after-hours booking and no follow-up on missed calls.
Our solution
We deployed missed-call text-back (instant WhatsApp reply with a booking link), a bilingual website with consultation booking, AI WhatsApp intake that collects case type and urgency, and a calendar synced to each lawyer's availability.
The results
- 100% of missed calls now get an instant WhatsApp reply
- Consultations booked up 62% — clients book after hours
- Client rating 5.0★ with 33 reviews in 90 days
- Average lead response time under 2 minutes, 24/7
- Lawyers saved 6 hours/week on intake calls
We were in court and missing every other call. Now 100% of missed calls get an instant WhatsApp reply, and consultations are up 62%.
Services delivered
- Bilingual legal website
- Missed-call text-back
- AI WhatsApp intake (case type)
- Consultation booking calendar
- After-hours automated booking
- Post-consultation review requests
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